Appointments

Appointment options

We aim to make the process of obtaining a valuation from us as convenient, straight forward and stress-free as possible.  Whether you work nights, work from home or work Monday to Friday 9-5, we are sure we have an appointment option that will work for you. 


Private visitation

Unlike other companies and jewellers, who require you to send your item(s) to them or away to be valued, we approach things a little differently. We provide a unique private visitation service, where we will come to you to undertake the inspection aspect of the valuation, so there is no need for you to send your item(s) away.

For us, it’s about making the whole valuation process as convenient as possible.  So with a private visit, we can come to your home, place of work, solicitors, bank, or any other suitable and convenient location to undertake the inspection aspect of the valuation.   During the appointment, all of the pertinent information, photographs, and testing are conducted and recorded in your presence, so there is no need for your treasured item(s) to be sent away.  The research aspect of the valuation and the compilation of the schedule itself is undertaken back at our office, and once completed, you will receive both a hardbound and PDF copy of your valuation.  Our private visitation appointments are available during regular working hours Monday to Friday, along with Thursday evenings.  

To find out more about how we charge, please visit our fees page or contact us to discuss or to arrange a private visitation appointment.


Office Appointments

If a private appointment isn’t the most convenient option for you, then why not come and meet us at our office?  Like our private appointments, all of the pertinent information, photographs and testing are conducted and recorded in your presence, so there is no need for your treasured item(s) to be sent away.  The research and compilation of the schedule itself are completed after your appointment, and you will receive both a hardbound and PDF copy of your valuation.

Our office is located in the stunning Regency Mansion at the Hollywood Estate, which is situated a short drive from the M4/M5 interchange at Junction 17 of the M5.  We have extensive free parking on site, and we are only a five minute drive from The Mall at Cribbs Causeway and Bristol Zoo’s Wild Place Project, so there is plenty to see and do either before or after your appointment.

Office appointments are available Monday to Friday and must be booked in advance.

Please contact us to discuss or to arrange an office appointment.


Appointments at Jewellers and Auctioneers

As part of our continuing effort to make the valuation process as convenient as possible, we also offer valuations by appointment at selected jewellers and auctioneers, in the South West and South Wales.

We undertake appointments at Bristol’s leading bespoke jewellery designer, Julie Anne Palmer, and the South West’s premier auctioneers Gardiner Houlgate. For our Welsh clients, we are delighted to offer appointments at Wales’s leading and record-setting auctioneer Rogers Jones & Co in Cardiff and Carmarthenshire’s leading auctioneer Peter Francis.

Like our private visitation service,  all pertinent information, photographs, and testing are conducted and recorded in your presence, so there is no need for your treasured item(s) to be sent away. The research and valuing aspect completed back at our office, and your completed valuation will be forwarded on to you within several days. 

Aside from the standard valuation fees, there is no additional charge for these appointments.  So please contact us to discuss or to arrange a valuation appointment.